Return and Exchange Policy:

• Exchange and return are guaranteed rights for all our customers and apply to all products displayed on our store.

• All products displayed on our store are subject to the return and exchange policy according to the terms and conditions outlined on this page.

• Returns or exchanges are allowed if the product is in its original condition at the time of purchase and is in its original packaging.

• Returns must be made within three (3) days, and exchanges within seven (7) days from the purchase date.

• Please contact us via the "Contact Us" page or through our phone numbers to request a return or exchange.

• Kindly take a picture of the product and send it along with the city, address, and order number if the product is defective, damaged, or does not match what was agreed upon.

• A full refund will be issued if the product received is completely different from the product description on our website.

• We are not responsible for any expectations regarding the product’s usage that were not mentioned on the product page on our website.

• A 30% deduction or a minimum of 25 dirhams will be applied if the customer no longer wants the product, and there is no defect or issue.

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