Privacy Policy
Our website respects your privacy and seeks to protect your personal data.
This privacy policy explains how your personal data is collected and used (under certain circumstances). It also outlines the procedures followed to ensure the confidentiality of your information. Finally, this policy defines your options regarding the collection, use, and disclosure of personal data. By visiting the website directly or through another site, you agree to the practices outlined in this policy.
Protecting your data is extremely important to us. Therefore, your name and other related information are used in accordance with the methods outlined in the privacy policy. We will collect information when necessary or if it is directly relevant to our transactions with you.
We will retain your data according to the law or for the purposes for which it was collected.
You can browse the site without providing any personal data. Your identity remains anonymous during your visit to the website and is not disclosed unless you have a private account on the site that you access using your username and password.
1 – Data We Collect:
We may need to collect your information if you want to place an order on our site.
We collect, store, and process your necessary data to follow up on your purchase and provide any potential support that may arise later, and to offer you the available services. We may collect personal information including, but not limited to, your name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and card information.
We use the information you provide to process your orders and provide you with services and information available on our site that you request. Additionally, we will use the information to manage your account, verify your financial transactions online, monitor data uploads from the site, identify site visitors, and improve the site's design and/or content, and customize it for users. We also conduct demographic research and send relevant or requested information, such as details about products and services, unless you object to being contacted for this purpose. We will contact you by email with details about other products and services if you wish to receive such communication. If you prefer not to receive promotional or marketing communications, you can unsubscribe at any time.
We may provide your name and address to a third party for delivery purposes (for example, a courier or supplier).
We may store the details of your current order on our site, but we cannot retrieve them directly for security reasons. By logging into your account on the site, you can view your order details and previous or upcoming purchases. You can also manage your address details. You are responsible for maintaining the confidentiality of your login credentials and ensuring that they are not available to unauthorized third parties. We are not responsible for misuse of your password unless it results from our error.
Other Uses of Your Personal Data
We may use your personal data in surveys and marketing research, based on your preference, for statistical purposes while ensuring complete confidentiality. You have the right to withdraw from this at any time. We do not share survey responses with third parties, and your email address will not be disclosed unless you wish to participate in a contest. We keep survey responses separate from your email address.
We may send you information about us, our website, other sites, our products, sales, offers, or newsletters, and other related content from our affiliates or partners. If you do not wish to receive this additional information, please click the "unsubscribe" link in any email we send, and we will stop sending this information to you within seven business days (excluding weekends and public holidays).
We may also use some data, while maintaining complete confidentiality and privacy, for other purposes including tracking users' locations and monitoring their visits to the site or links from emails they subscribed to receive, and provide that anonymized data to third parties like publishers. This data will not be used to personally identify you.
Competitions
For any competition, we use data to notify winners and announce our offers. You can find more details about the terms of participation for each competition individually.
Third Parties and Site Links
We may transfer your information to other companies in our group, agents, or contractors to assist us with transactions in accordance with the privacy policy. For example, we may use a third party to help deliver your products to you, receive payments, perform statistics and marketing research, or assist our customer service team. We may need to share information with third parties to prevent fraud and reduce credit risk. If our company or part of it is sold, we may have to transfer our database, which includes your personal data. Except as outlined in this privacy policy, we will not sell or disclose your personal data to any third party without your prior consent unless required for the purposes outlined in this policy or by law. The site may contain third-party ads or links to other websites or frames from other sites. We remind you that we are not responsible for the privacy policies or content of those third parties' sites.
2 – Cookies
Accepting cookies is not a prerequisite for visiting the site. However, it is important to note that the shopping cart and checkout features of the site require cookies to function. Cookies are small text files that allow our server to recognize your computer as a unique user when visiting specific pages of the site. Your browser stores these files on your computer's hard drive. Cookies may also be used to detect your IP address, saving you time when visiting the site or returning to it. We use cookies to ensure your convenience while browsing the site (for example, remembering your identity when modifying your shopping cart without needing to re-enter your email address), but not to gather additional information for marketing purposes. You can configure your browser to reject cookies, but this will limit your use of the site. Rest assured that our use of cookies does not include any personal or sensitive information, nor do they contain viruses. This site uses Google Analytics, a service provided by Google to analyze website pages. Google Analytics uses cookies to collect information about your use of the site, which is then sent to Google's servers in the United States for storage. Google will use this information to evaluate your site usage, prepare reports for site operators, and provide other related services. Google may also share this information with third parties if required by law or if third parties process the information on Google's behalf. Google will not associate your IP address with any other data it holds. You can refuse the use of cookies by adjusting your browser settings, but note that this may prevent you from fully benefiting from the site's functionality. By using this site, you consent to Google using your data as outlined above.
3 – Security
We use appropriate security technologies and procedures to prevent unauthorized or unlawful access to or loss or destruction of your information. When we collect data through the site, we store your personal information in a secure database on an electronic server. We use firewall systems on our servers. When collecting payment card details electronically, we protect them using encryption such as SSL (Secure Sockets Layer). Thus, it is difficult for any hacker to decrypt your information, but we cannot guarantee 100% protection. We strongly advise against sending your credit or debit card details when communicating with us electronically without encryption. We implement physical, electronic, and procedural safeguards in the collection, storage, and disclosure of your data. Our security procedures may sometimes require us to request proof of identity before disclosing your personal information. You are responsible for keeping your password secure and ensuring that it is not used by unauthorized persons.
4 – Customer Rights
If you are concerned about your data, you have the right to request access to the personal data we hold about you or have previously transferred to us. You have the right to request corrections to any errors in your personal data, and this will be done for free. You also have the right to ask us to stop using your personal data for direct marketing purposes at any time.